pusbetTerms of Use

When you open an account on pusbet, you agree to the terms that follow. We operate an online gaming and sportsbook platform available only where local law permits. Our service is not available in jurisdictions where online wagering is prohibited. By accessing pusbet, you confirm that you understand these conditions and that your use complies with your own jurisdiction's law.

This page sets out our core policies: account eligibility, deposit and withdrawal procedures, bonus conditions, game rules, dispute resolution, and liability limits. We enforce these terms consistently across all users. If you disagree with any clause, do not proceed with account creation.

Our terms apply to your use of pusbet across all platforms—Android app, iOS browser, and web client. They also apply to all game types: live-dealer tables, slots, sportsbook markets, and esports.

Account Terms and Eligibility

Who can open a pusbet account

You must be of legal age in your jurisdiction to open an account on pusbet. We require accurate personal information: email, phone number, full name, and government-issued ID. During account creation, you confirm that the information you provide is true and complete. False or misleading information is grounds for immediate account closure and forfeiture of any balance.

When you join pusbet, we collect your identity details for KYC (know-your-customer) verification. This protects both you and our platform. We do not share your data with third parties without explicit consent, except as required by law. Our privacy policy details how we handle your information.

Account security on pusbet

You are responsible for keeping your pusbet password secure. We recommend enabling two-factor authentication (2FA). If you suspect unauthorised access, contact our support team immediately. We do not recover funds transferred by unauthorised users if you failed to protect your password or 2FA code. We use SSL encryption and standard security practices, but we do not guarantee absolute protection against all attack vectors.

Bonus terms at pusbet

Any promotional offer—welcome bonus, weekly bonus, or seasonal promotion—comes with specific terms. We do not make fixed-amount promises. Instead, each promotion states its conditions: rollover requirement, game eligibility, expiry date, and maximum withdrawal limit. You must opt in to receive a bonus. Bonuses are not transferable and cannot be withdrawn as cash unless our promotion explicitly allows it.

We reserve the right to cancel a bonus and forfeit any winnings if we detect unusual account behaviour, betting patterns inconsistent with normal play, or bonus abuse (e.g., rapid deposits and withdrawals without gameplay). Bonus terms apply only to the player who opened the account; account sharing or transfers are not permitted.

Gameplay Rules and Dispute Resolution

How our pusbet games operate

All slot games on pusbet use certified random-number generators. Each spin outcome is independent and cannot be predicted or influenced by previous results, account history, or bet size. We do not adjust payout rates based on player behaviour. The RTP (return to player) percentage for each game is published in the game information panel before you play.

Live-dealer games operate under standard casino rules. Dealers follow strict protocols, and all table activity is recorded and monitored. We do not manipulate live-table outcomes or dealer behaviour. Sportsbook markets settle according to official match results and governing-body rulings. We do not guarantee settlement within a fixed timeframe; major tournaments (Liga 1, Piala Indonesia, Champions League) may take longer to settle due to official review or dispute.

• Slot RTP is fixed and published; outcomes are generated by certified RNG software.
• Live tables use real dealers and multi-camera feeds; all gameplay is recorded.
• Sportsbook markets settle on official results; we may delay settlement pending official review.
• Esports markets settle on official tournament ruling or platform API data.

Disputes and complaints under pusbet terms

If you believe an outcome is incorrect or our system has failed, contact our support team. We investigate complaints and respond within two business days. We keep records of all gameplay, live-table streams, and transaction history. If we determine that our system made an error, we correct your account balance. If we determine that the outcome was correct under our game rules, we explain our decision in writing.

We do not reverse settled bets unless our investigation reveals a documented system error or dealer misconduct. We do not accept complaints about game variance (unlucky streaks) or betting strategy failure. All complaints must be submitted within 30 days of the disputed event. Complaints submitted after 30 days are not investigated.

Jurisdiction and liability

Our services are available only where local law permits. We do not offer pusbet games or sportsbook markets in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. We are not liable for access or use in prohibited jurisdictions.

We provide pusbet services "as is" and do not guarantee uninterrupted access, error-free gameplay, or specific payout outcomes. We are not liable for lost earnings, lost bets, or indirect damages. Our maximum liability for any single claim is the amount you deposited into your pusbet account during the previous 12 months. This limitation applies even if we are notified of the possibility of damage.

Changes to pusbet terms

We may update these terms at any time. We notify users of material changes via email or in-app notification. Continued use of pusbet after a change constitutes acceptance of the new terms. If you disagree with a change, you may close your account and request a withdrawal of any remaining balance.

For questions about these terms, contact our support team via email or in-app messaging. We respond to all enquiries within one business day.